Location : Garden by the Bay
Pump brand : Fybroc
Pump Model : 5500 2x3x6 (2 sets)
Remarks: Pumps was not purchased through Winston Engineering and was supplied by overseas vendor.
Incident Report:
In March 2022, Winston Engineering service team was hired to investigate the cause of excessive vibration. Their findings suggested that the pump coupling was poorly machined, causing the issue. Despite recommending rectification, the client did not proceed with the work.
In March 2023, the client reached out to Winston Engineering once again, and our team replaced two couplings as initially diagnosed. The accuracy of the diagnosis was confirmed as the vibration reading was reduced significantly from 12.7mm/s to 0.52mm/s upon the replacement.
Vibration Level: 12.7mm/s Vibration Level: 0.52mm/s
Before the change of poorly machined coupling After the change of poorly machined coupling
Our service team was able to accurately diagnose and rectify the issue of excessive vibration caused by a poorly machined pump coupling. The accuracy of the diagnosis and the success of the rectification work underscores the expertise and reliability of Winston Engineering's service department.
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